Pony on Wheels is a rental service that offers a wide range of items for parents and their children, including strollers, car seats, baby carriers, bouncers, portable beds, games, toys, and more.
Pony on Wheels allows you to rent items for a specified period of time, ranging from one day to several days. You can select the items you need from our website, choose your rental period, and pay for your order online. We'll deliver the items to your location and pick them up when your rental period is over.
The cost of renting from Pony on Wheels varies depending on the item and the length of the rental period. We offer affordable prices and discounts for longer rental periods.
You can make a reservation with Pony on Wheels by selecting the items you need from our website, choosing your rental period, and checking out online. You can also contact us directly to ask any questions you may have.
After choosing your products and dates and checking your basket, you then proceed to the online payment page, on which you will be able to pay with your choice of payment options. If you opted for our delivery system, you just wait for Pony on Wheels to deliver your products!
We'll arrange a pickup of your rental items at the end of your rental period. You can leave the items in a designated area or give them to our driver when they arrive to pick them up.
Yes, Pony on Wheels offers delivery and pickup services for all rental items. We'll deliver your rental items to your location and pick them up at the end of your rental period. Delivery and pickup fees may apply.
Yes, we offer discounts for longer rental periods. The longer you rent, the more you save.
It is the same process as renting for the first time; you just create a new basket and add the new items you wish to have.
In this case, if the rental period has not started yet and the same dates and delivery method and address apply to both your orders , then you will only be charged for one delivery and be able to receive all of your items on the same day.
We provide for your ease many payment options, from credit cards to cash, as well as Paypal and more.
The brands we use follow European norms and are brands specialized for babies and children, therefore they are children safe. We, however, are not responsible of the accidents that may occur during the rental period.
We know that we are working with children and that hygiene is very important. The parents are however responsible of the day to day cleaning and maintenance of the products when they have them. When we receive them back, they are cleaned and inspected and ready to go almost brand new to the next family!
After you pass your order, you have 14 days to retract. After that period, charges will apply (you can always check the terms and conditions for more info about those charges). On the other hand, if your rental period had already started and you need to shorten it and restitute your product earlier, then you need to send us an email to confirm the new restitution date & time. However, you will not get refunded for the unused days.
The client is responsible in restituting the product in the same state that he received it. We will check the product together at the time of the restitution and if we need to replace the whole product or simply repair it, the client will sign an agreement form and will be responsible of paying the damages.
We are always available for our clients. In case of emergencies, you can always reach us by phone or send us an email and we will do our best to help you quick enough.
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